| Delivery: 2-3 days by UPS | Payment: wire transfer
Click on the questions to be linked to the answers.
How can we place an Order?
How can we Request a Quotation?
What is the difference between an Order and a Quotation?
What are the advantages of shopping online with Globalmediapro?
Why do we need to register to shop with Globalmediapro?
Is registration free?
Can you quote for a product list we have emailed/faxed you?
Can you send us your price-list?
Can you send us your catalogue?
Can you supply products not listed on the website?
Do you sell second-hand equipment?
How precise is the stock information (In Stock) on the website?
How can we change an existing Order?
How can we change the Tax Invoice?
What is your schedule concerning public holidays?
Can you confirm price, availability or delivery date of one of your products?
How can we communicate with Globalmediapro?
Why don't you have a call center we can contact?
We would like to place a large order. Can we deal with someone in person?
Jobs at Globalmediapro?
How does your tracking system work?
How fast do you deliver?
Which countries can you deliver to?
Which country do you supply from?
Can we collect our equipment from your office?
Can we collect our equipment from your warehouse?
Can our courier/shipper collect our equipment from your warehouse?
Our order was sent but has not arrived in the expected time. What should we do?
Our order was not supplied within the Estimated Delivery Time. Why?
Our order was not supplied within the Estimated Delivery Time. What can we do?
How to make sure our Ship To address is understood by the courier?
What is a Postal code (ZIP code)?
What is a PO BOX (Post Office Box)?
Do you provide guarantee support for your goods?
Your prices are constantly changing. How can we get the best prices?
Does your price include Import Duty and taxes?
EU. Do we pay more Import Duty and VAT if you supply from outside the EU?
EU. Our company is VAT registered. Can we we receive goods VAT free?
EU. Can we tell you to supply us from your UK office VAT paid?
RESELLERS. Is VAT (GST) a trade barrier?
What forms of payment do you accept?
What is the most recommended payment method?
In which currencies do you accept payments?
What currency should I choose for my payment?
How can we add credit to our account with Globalmediapro?
How can we use the credit balance in our account with Globalmediapro?
How can regular customers pay more easily?
Can our order be paid by a third party (not the Bill To entity)?
Our bank account has a nickname. Is this a problem?
What is a Payment Reference?
What happens if we have paid without the correct payment reference?
We forgot to use the numeric payment reference. Can you identify us by the payer's name?
Our bank sent an MT199 reference amendment to the Globalmediapro bank some time ago. Why have you not processed the payment?
What are BEN, SHA, OUR payment instructions?
What is SWIFT?
What is MT103 (SWIFT)?
What is SEPA payment?
What is LVTS (Large Value Transfer System) in Canada?
What is an IBAN account?
What is wire transfer / telegraphic transfer?
Can we pay by credit card?
Can we pay with a credit card on the telephone?
Can we pay in cash at your offices?
Can we pay using an escrow service?
Can our bank payment get lost?
Handwritten payment instruction vs electronic payment instruction?
How can we check if you got our payment?
How to compile a camera set?
How compatible are the Compatible Products listed on the product page?
How can we find more technical information about your equipment?
What products from your website can be used with NTSC equipment?
What products from your website can be used with PAL equipment?
Broadcasting system in my country?
What is the difference between models with similar names?
How to choose a camcorder light?
How to choose batteries and chargers?
How to calculate the required battery Capacity and Power?
What can cause a power demand spike?
What is a power leak?
How to choose a power adapter for a camcorder, RED camera?
Summary Table: Globalmediapro V-Mount Batteries and Chargers
Summary Table: Globalmediapro Gold Mount Batteries and Chargers
Globalmediapro charger - AC adaptor
What is a battery capacity?
Battery for Red camera
Buddy battery system
Globalmediapro battery - LCD display
Globalmediapro HW batteries
Battery for Arri Alexa?
Battery for BMCC (Blackmagic Cinema Camera)?
What information does Globalmediapro store about customers?
How is your online site encrypted?
Does Globalmediapro store credit card details and account numbers?
If our login (email) and password are stolen, can we lose anything?
Why can Globalmediapro not accept payment details for refund by email?
Does Globalmediapro send unsolicited emails?
We usually visit our bank branch in person to pay electronically/by wire. Is it safe for us to use online banking?
We cannot log in to our account. Why?
We have forgotten our account password. How can we restore our password?
Why do we sometimes lose our Shopping Cart content?
Proceed to Checkout does not work. Why?
We tried to order a product marked In Stock but the Order shows a long Estimated Delivery Time. Why?
We placed and paid an order but cannot see order tracking nor our payment at the Orders page. What is wrong?
How can I obtain a replacement hard copy of a Tax Invoice?
Customer product reviews
Terms of trade
Report an issue
All product names or services mentioned are trademarks or registered trademarks of their respective owners.
We are not an authorised dealer of Sony New Zealand.
© 2001-2013 Globalmediapro Ltd.