United States | Delivery: 2-3 days by UPS | Payment: wire transfer

Our order was sent but has not arrived in the expected time. What should we do?

We recommend that you first contact the local office of the transport company and tell them the tracking details of your shipment. If they are unable to help, you can contact us using the form at the Contact us page.

To help speed up your enquiry, please send us a copy of your email exchange with the transport company.

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We are not an authorised dealer of Sony New Zealand.
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