We are able to maintain our low costs and extensive range by following a highly efficient vending machine business model. Much like purchasing an item from a machine - you see the product you want, insert your payment and you can literally see it being delivered to you every step of the way.
Operating a call center would increase our running costs preventing us from passing our savings on to you and the ability to offer competitively priced goods.
Our past experience shows us that we can provide our customers with fast and quality feedback through our contact form on the site. This method of communication also provides us with a recorded history of your enquiry so we can keep track of your question and respond as efficiently as possible.