Troubleshooting

• We cannot log in to our account. Why?
• We have forgotten our account password. How can we restore our password?
• Why do we sometimes lose our Shopping Cart content?
• Proceed to Checkout does not work. Why?
• We tried to order a product marked In Stock but the Order shows a long Estimated Delivery Time. Why?
• We placed and paid an order but cannot see order tracking nor our payment at the Orders page. What is wrong?
• How can I obtain a replacement hard copy of a Tax Invoice?
• My connection with the Globalmediapro website can sometimes be slow and unstable, how can this be improved?
• Is this website compatible with an Opera Mini browser?