Our order was not supplied within the Estimated Delivery Time. Why?

We do our best to provide a precise delivery time estimation. Unfortunately it does not always work.

We cannot possibly know if a customer will pay a Proforma Invoice. So we cannot reserve or order products until payment arrives. We can only estimate the percentage of paid proformas from our past experience, and if more are actually paid we may run out of stock.

It is not unusual for sudden large increases in demand to affect certain products.

Sometimes a sudden change in a particular currency exchange rate triggers a high payment rate of proformas made in that currency.