Our order was not supplied within the Estimated Delivery Time. What can we do?

We apologise if your order does not arrive within the estimated delivery time. If this happens, we can offer you the following solutions:

1. At your request we can replace the delayed items with others we have in stock. If the replacement is cheaper, the balance can be used for additional items or for your next order. If the replacement is more expensive and the price difference is considerable, we may require a balance payment. However if the price difference is small, Globalmediapro will be happy to cover it.

2. At your request we will split the order and supply to you what is in stock immediately and send the rest to you as soon as it arrives. We will cover the extra transport at no additional cost to you.

3. We will continue to wait until the items originally ordered arrive.