Covers professional equipment up to US$10000.


With the Mack Warranty, professional video equipment can be repaired for faults due to manufacturing at the manufacturer's authorized repair centre in any country. Its cover starts from the date of (online) registration, within 30 days of the invoice date. The owner first registers the fault on the Mack website, and gets an authorization number. After the equipment is repaired, Mack either pays the repair centre directly, or the owner pays the repair, sends a copy of the invoice to Mack, and Mack refunds the owner.

The cover all parts and labor and head replacement when necessary. Such service, repairs or adjustment of this equipment is assured the original purchaser only.

Not covered: faults due to misuse, tampering, modification or damage as a result of accident, liquid, grit, impact, rust, corrosion, or lack of proper care as indicated in the operations manual. Accessories not covered: cable boxes, connectors, interchangeable lenses, decorative parts, A/C adapters, cables, handles, carry straps, knobs, buttons, remote, and batteries.

Compatible products

Camcorders and Cameras - Canon DV Camcorders

Canon XH-G1 1080i HD Camcorder PAL Add to cart - USD 6,060.00

Camcorders and Cameras - JVC ProHD Camcorders

JVC GY-HD111E HD Camcorder PAL Add to cart - USD 5,250.00

JVC GY-HD201E HD Camcorder PAL Add to cart - USD 6,060.00

JVC GY-HD251E HD Camcorder PAL Add to cart - USD 8,440.00

Camcorders and Cameras - Sony DVCAM Camcorders

Sony DSR-400PL DVCAM Camcorder PAL Add to cart - USD 7,980.00

Camcorders and Cameras - Sony XDCAM Camcorders

Sony PMW-EX1 XDCAM Camcorder Add to cart - USD 6,280.00

Recorders - Sony DVCAM Recorders

Sony DSR-1500AP DVCAM Editing Recorder PAL Add to cart - USD 5,470.00

Sony DSR-1800AP DVCAM Editing Recorder PAL Add to cart - USD 7,220.00

Recorders - Sony HDV Recorders

Sony HVR-1500 HDV Recorder Add to cart - USD 6,690.00

Recorders - Sony Universal Recorders

Sony J-10 Compact Universal Player Add to cart - USD 7,270.00

Sony J-10 SDI Compact Universal Player Add to cart - USD 8,570.00

Recorders - Sony XDCAM Recorders

Sony PDW-F30 XDCAM Editing Player Add to cart - USD 8,660.00