Covers professional equipment up to US$5000.


With the Mack Warranty, professional video equipment can be repaired for faults due to manufacturing at the manufacturer's authorized repair centre in any country. Its cover starts from the date of (online) registration, within 30 days of the invoice date. The owner first registers the fault on the Mack website, and gets an authorization number. After the equipment is repaired, Mack either pays the repair centre directly, or the owner pays the repair, sends a copy of the invoice to Mack, and Mack refunds the owner.

The cover all parts and labor and head replacement when necessary. Such service, repairs or adjustment of this equipment is assured the original purchaser only.

Not covered: faults due to misuse, tampering, modification or damage as a result of accident, liquid, grit, impact, rust, corrosion, or lack of proper care as indicated in the operations manual. Accessories not covered: cable boxes, connectors, interchangeable lenses, decorative parts, A/C adapters, cables, handles, carry straps, knobs, buttons, remote, and batteries.

Compatible products

Camcorders and Cameras - Canon DV Camcorders

Canon XH-A1 HD Camcorder PAL Add to cart - USD 3,750.00

Canon XL2 mini DV Camcorder PAL Add to cart - USD 3,680.00

Camcorders and Cameras - DVD Camcorders

Hitachi DZ-MV580E DVD Camcorder PAL Add to cart - USD 610.00

Panasonic VDR-D250 DVD Video Camera Add to cart - USD 481.00

Panasonic VDR-D300 DVD Camcorder PAL Add to cart - USD 685.00

Camcorders and Cameras - JVC ProHD Camcorders

JVC GZ-HD3 HD Hard Disk Camcorder PAL Add to cart - USD 1,050.00

JVC GZ-HD5 HD Hard Disk Camcorder PAL Add to cart - USD 1,220.00

JVC GZ-HD6 HD Hard Disk Camcorder PAL Add to cart - USD 1,410.00

JVC GZ-HD7 HD Hard Disk Camcorder PAL Add to cart - USD 1,440.00

JVC GZ-MG575 HD Hard Disk Camcorder PAL Add to cart - USD 990.00

Camcorders and Cameras - Panasonic DV Camcorders

Panasonic AG-DVX100B mini-DV Camera/ Recorder NTSC Add to cart - USD 2,610.00

Panasonic AG-DVX100BE mini-DV Camera/Recorder PAL Add to cart - USD 2,790.00

Panasonic AG-DVX102BE mini-DV Camera/Recorder PAL Add to cart - USD 2,590.00

Panasonic NV-GS330 mini-DV Camcorder PAL Add to cart - USD 520.00

Panasonic NV-MD10000 mini-DV Camcorder PAL Add to cart - USD 1,170.00

Camcorders and Cameras - Panasonic DVCPRO Camcorders

Panasonic AG-HVX200 DVCPRO HD Camcorder NTSC Add to cart - USD 4,120.00

Panasonic AG-HVX200 DVCPRO HD Camcorder PAL Add to cart - USD 4,850.00

Panasonic AG-HVX202EN DVCPRO HD Camcorder PAL Add to cart - USD 5,740.00

Camcorders and Cameras - Sony DV Camcordes

Sony DCR-HC52 mini-DV Camcorder PAL Add to cart - USD 312.00

Sony DCR-HC54 mini-DV Camcorder PAL Add to cart - USD 352.00

Sony DCR-HC62 mini-DV Camcorder PAL Add to cart - USD 488.00

Sony DCR-VX2100E DV Camcorder PAL Add to cart - USD 2,330.00

Camcorders and Cameras - Sony DVCAM Camcorders

Sony DSR-250P DVCAM Camcorder PAL Add to cart - USD 4,540.00

Sony DSR-PD170P DVCAM Camcorder PAL Add to cart - USD 3,020.00

Camcorders and Cameras - Sony HDV Camcorders

Sony HDR-FX1E HDV Camcorder PAL Add to cart - USD 3,100.00

Sony HDR-FX7E HDV Camcorder PAL Add to cart - USD 2,950.00

Sony HDR-HC3E HDV Camcorder PAL Add to cart - USD 1,230.00

Sony HVR-A1 HDV Camcorder NTSC Add to cart - USD 2,030.00

Sony HVR-A1E HDV Camcorder PAL Add to cart - USD 2,970.00

Sony HVR-A1P HDV Camcorder PAL Add to cart - USD 2,440.00

Sony HVR-HD1000 HDV Camcorder PAL Add to cart - USD 1,650.00

Sony HVR-V1 HDV Camcorder NTSC Add to cart - USD 4,460.00

Sony HVR-V1P HDV Camcorder PAL Add to cart - USD 3,780.00

Sony HVR-Z1 HDV Camcorder Add to cart - USD 4,430.00

Recorders - JVC Recorders

JVC BR-DV3000E Professional DV VTR Add to cart - USD 1,570.00

JVC BR-DV6000E Professional DV Editing VTR PAL Add to cart - USD 2,750.00

JVC BR-HD50 HDV Recorder NTSC Add to cart - USD 2,770.00

JVC BR-HD50 HDV Recorder PAL Add to cart - USD 2,770.00

JVC SR-DVM700 mini-DV/ HDD/ DVD Recorder PAL Add to cart - USD 1,530.00

Recorders - Sony DVCAM Recorders

Sony DSR-45AP DVCAM Recorder PAL Add to cart - USD 3,620.00

Sony DSR-50P DVCAM Portable Recorder PAL Add to cart - USD 5,650.00

Sony DSR-DU1 DVCAM Compact Hard-Disk Unit Add to cart - USD 1,840.00

Recorders - Sony HDV Recorders

Sony GV-HD700 HD Video Walkman NTSC Add to cart - USD 1,290.00

Sony GV-HD700E HD Video Walkman PAL Add to cart - USD 1,350.00

Sony HVR-DR60 HDD Recorder Add to cart - USD 1,680.00

Sony HVR-M15 HDV Recorder Add to cart - USD 2,020.00

Sony HVR-M25 HDV Recorder Add to cart - USD 3,110.00

Sony HVR-M35 HDV Recorder Add to cart - USD 4,690.00