What is a Shipment Order document at the Orders page?

A Shipment Order is our instruction to our logistics to ship an Order (or part). Any order or part of an order which has been ordered to be shipped but has not yet been shipped will appear at the Orders page as a Shipment Order. It usually appears for a very short period of time, longer if there is a time difference between the processing and shipping offices, and longer still if we are waiting for equipment to be in stock.

When your order (or part order) is shipped, the Shipment Order is replaced by a Tax Invoice, and tracking details will appear at the Orders page. Our system will also send a Shipment Notification to your email address after shipping.